FAQ

FAQs
Faq

General Questions

Each donation is assessed a flat 5% administrative fee. If the donation is by credit card a 3% card processing charge is assessed prior to assessing the administrative fee.
Our administrative fee is used to pay for costs of administering our projects such as accounting & bookkeeping, IT, communications, website maintenance, banking, insurance and general office expenses.
Our projects are based across the world primarily in communities vulnerable and at-risk due to poverty, oppression or crisis and with limited access to resources of a thriving Christian community.

Yes. There are frequent trips that tend to focus on health and education needs but accommodate a variety of backgrounds, skills and interests. Email admin@tyingvines.org if you have interest in exploring possible volunteer opportunities and fits.

Tying Vines is an action verb that depicts the vineyard worker tying the new growth of a vine branch onto the vineyard infrastructure, so it is better positioned to support its fruit.
Please read the What We Believe page.

At Tying Vines, we’re grateful for your continued support and want to make it easy for you to update your recurring donation amount. Here’s how:

  • Go to the Tying Vines donation page.
  • Click on the “Manage My Donation” button.
  • Log in to your account.
  • Locate the recurring donation you wish to modify, and click on it to open the details view.
  • Select the “Edit Amount” button.
  • Enter the new donation amount you wish to give.
  • Confirm and save the new donation amount.

Please note that updating your donation amount may also change the frequency of your donation, so please review the new schedule before saving your changes. If you have any questions or need assistance, please don’t hesitate to reach out to us at info@tyingvines.org. We’re always happy to help!

At Tying Vines, we value your ongoing support and want to make it as easy as possible for you to manage your recurring donations. Here’s how you can update the credit card associated with your recurring donation:

  • Go to the Tying Vines donation page.
  • Click on the “Manage My Donation” button.
    Log in to your account.
  • Locate the recurring donation you wish to modify, and click on it to open the details view.
  • Select the “Edit Payment Method” button.
  • Enter your new credit card information, making sure to include the expiration date and security code.
  • Confirm and save the new card details.

If you have any trouble updating your credit card information or if you need assistance, please don’t hesitate to reach out to us at info@tyingvines.org. We’re always happy to help

At Tying Vines, we take the security of your personal information seriously. If you have an old credit card that you would like to remove from your recurring donation, here’s how:

  • Go to the Tying Vines donation page.
  • Click on the “Manage My Donation” button.
  • Log in to your account.
  • Locate the recurring donation you wish to modify, and click on it to open the details view.
  • Select the “Edit Payment Method” button.
  • Locate the credit card you wish to remove and click the “Delete” or “Remove” button next to it.
  • Confirm the deletion.

Please keep in mind that removing a credit card from your recurring donation will also stop any future charges to that card. If the card you’re trying to delete is the only one attached to your account, you will be prompted to add a new one before you can proceed.
If you have any questions or concerns about removing your old credit card, please don’t hesitate to reach out to us at info@tyingvines.org. We’re always here to help keep your information safe and secure.